Soccer Chicks Started a Wave

I hate walking up to the front and it looking like the front door vomited people everywhere...it is just not a comforting sight to see.

At this point we only had Sonrie up front.

This would have been a task for even the most seasoned of hostesses.

The waiting list looked like the this:

UTSA Soccer Team 35
family #1 9
family #2 10
family #3 5
family #4 5
random person 2
random other person 4
random other person 4
and family #5 6

I have said it before...there are two dangerous times in the restaurant...when we are empty and when we are full.

On this day the two happened within minutes of each other.

The 35 was here...and I had 35 seats mapped out...and ready.

Except some butch chick with really nice legs started cattle calling her girls. You go here...you go there...you go here...

and I had to slow her roll...Mam...I have this planned out already...since ya'll are paying together we need to try to keep you in the same are & split between as little servers as possible.

What I wanted to say was Bitch I don't tell you how to kick a damn ball...don't tell me how to do my job.

So she cuts her eyes at me and says..."well I am paying for her (she points across the restaurant) and her (points to another table) and her (and points to another table)"

Mind you these girls are sitting with their families.

I wanted to punch this bitch.

That meant that I had to void all the food...rering it on another tab...have each server print their ticket so I knew who rang how much...merge all the tickets from all the servers together to one...discount the tax...pay it out...then do some good old algebra to figure out who got how much tip...keeping into account that the server that had it under them would have to pay tipout on the sales

I wanted to drop kick this bitch...then punch her again for looking at me and answering me with all that attitude...this isn't the soccer field boo...this is my turf

So at this point I realized what i had in front of me and just sat them...I had other fires to put out.

As I am walking to the back I see a well dressed man talking to my busser...I walk up and he must have thought because of my blonde hair and light skin that I didn't know what he was saying.

In Spanish he was telling the busser that we must have thought he was a dog or something...serving him food with a hair in it.

So I asked if there was a problem only for him to turn and put a quesadilla in my face to show me the hair.

I back'd up...I didn't want him putting that shit in my face. I believed him...but with his aggression I didn't want him putting anything in my face.

I apologized and offered them something else. But he declined. So I took the food off the bill and went for the next fire.

I ran a plate that had taken to too long out to the table. I thought I saw soccer digs so I asked the girl. Are you with the soccer team too...(I was more so asking because I did not get a ticket for a soccer chick from this table)

she replied in a way that made me smile...

I played on the winning team...and pointed at her shirt...it read

TEXAS A & M

WHOOOOOOOOOP!!!!

Poor Charles was in back trying to help Hihi...but with no luck.

Clancy must have done something right bc the other coach (the one who paid) handed me his card to run it telling me that he could only authorize a 15% tip.

Our company's policy is to not ever add gratuity to bills...

So he suggests that I just write in 20%...because the school will pay it if it is written in by a manager.

Whateva...at lease my people could get paid for my headaches

So we all sighed a big sigh of relief...the rush was over.

at least that was what we thought

then the flood gates opened...and in came the waves.

We were all making it as best we could...and by that I mean we were all still standing when we closed.

My girls came in and yelled something that I hold dear to my heart!!

F those soccer bitches!!! I'm going for a drink!

PSA...Don't Shop at Pet Smart

I am all about supporting people who support you!!!

Especially with the economy being the way it is businesses are FIGHTING over customers.

Big name chain retail shops are all doing things to draw people into their stores...as they should be.

It is the little things like what they add to the world that make the difference of where I shop.

Target gives back to the local school districts...I SHOP THERE!!!

HEB donates to local food banks...I SHOP THERE!!!

Petco donates to events that support St Jude's Children's Hospital...I SHOP THERE!!!

Pet Smart...well let's just be honest...

I can walk in to Petco or Pet Smart and give two shits where I am.

They both cater to my dog's needs by over pricing the items I need...but make up for the cost with the experience of allowing me tote my dogs along to help decide what is best.

So those little things make the difference...

Pet Smart is closer to my house...but I will drive the extra miles...I will tell you why...

(Did you doubt that I would)

We are hosting an event to raise money for St Jude's Children's Hospital.

A dog wash!!!

We are going to "Wash Away Cancer"

So we hit the community...bc a community that supports each other...grows together!!!

Petco is going to donate soap & treat bags for the dogs...YEAH!!!

Wiggles N Wags is donating HOME MADE DOGGIE TREATS!!!

Pet Smart said that donating to this event would be a conflict of interest.

If that was all they said then I would have just figured that they supported another cancer foundation...or something...

but what came out of the manager's mouth next was what astounded me.

Mind you that one of our reps went in and presented the man with our intentions...we were going to host a one time pet wash to raise money to donate to the hospital...and that we wanted them to potentially donate soap or other supplies.

His response...

This would be a conflict of interest...you are washing dogs...that is what we do here...why would be help you take business from us.

Our response...

IT IS FOR KIDS WITH CANCER...not for profit...Go figure this Pet Smart is in a retail strip where Circuit City...AND Linen's N Things once lived...this strip is cursed...and your business will be the next to close FOR SURE...

Of course we didn't say those things...because that would make our company the same as theirs...our rep recognized that she was representing more than herself...way to go miss christi

So class...let's go over what we covered today...

GIVE BACK

&

DON'T SHOP PET SMART!!!

I give Props where the are due!!!

So in true Jacklyn fashion I was behind in all my to do's...and time was running out.

I had to go see my fat doctor & get my nails done...and be at work by 11

I got the doctor out of the way & called the nail shop to make my appointment with Paul.  

Only he was ON VACATION.

THE NERVE...how dare he take time off work!

(I am kidding)

So I figured that there was no need to be ugly and say, "Ok, just put me down with anyone, EXCEPT Laura."

I went ahead and went with the luck of the draw.

I got Alan.

Alan is a super swole guy...I mean really...it is not that often that you see a swole Asian guy.

He is actually the guy who did my nails WAY BACK...and when he asked me who usually does my nails...and I said Paul...he asked me why I didn't ask for Paul...and I replied...I DID

but this time he was in a great mood...except for being perturbed that someone jacked up his nail drill...RUDE

But I want to give him his props...he did a GREAT job...so good that he may have become Paul's replacement...

SIKE...but he will FOR SURE be my back up!!

Now you have options!

You will Get Yours!!!

Working at a restaurant is a very intimate thing.

You become very close with the people you work with. Sort of like a LARGE dysfunctional family.

You have the annoying little brother, the stupid sisters, and the new guys...that you are not quite sure that you are going to like...let alone love.

So what do you do to those new people...what any other sibling would do...you pick on them.

There are some things we restaurateurs have come up with that DON'T exist...

1. squeegee sharpeners
2. margarita ice
3. basements
4. the emptying of hot water wells
5. the circulation of stale air

I could go on and on...

The best part about these pranks is that everyone gets involved with it. That is mostly because everyone has fallen victim to it at some point.

Yesterday Miss Waters was due...

I was not sure who I was going to get to do it...Cini...Cini could do it.

She told her she would watch the door so she could do her sidework...

NOTE TO SELF...A SERVER WILL ALMOST NEVER DO ANYTHING TO HELP A NEW HOSTESS...HOSTESSES ARE ON THE BOTTOM OF THE TOTEM POLE!!

So she then takes her to the dish area to get a container...then over to the coffee/tea maker. A restaurant grade maker has a hot water well for hot teas and such. This has a water line hooked to it...not a tank...

So then Cini shows Miss Waters how to hold the container under the stream and drain the tank...

We all looked at the clock to see what time she started...9:56...

Long Legs McGee was getting some drinks...she is really nice so I figured she would spot blow...

during this time you see every person walking through the back line getting all big eyed...and rounding the corner to laugh out loud...literally!!

McGee told her that she hated that part of back work bc it takes forever.

The record was some dummy that did it for 23 minutes...

About 11 mins into it Waterboy suggested that she turn off the hot water valve outside...so Miss Waters asked me to unlock the door outside.

I told her that I could not do that bc it couldn't be turned off while we were open.

Then I grew a conscious...I told her that the hot water valve was something he made up...that Waterboy was pranking her...

THE BEST PART...

She laughed...a little embarrassed...and went back to emptying the well...NOT CONNECTING THAT I JUST TOLD HER IT WAS A PRANK...

I asked her what she was doing...then it clicked...she told us that she hated us...which meant that she loved us...FUN TIMES!!!

Then we explained to her that she had to "pass it on"...it was her turn to get someone else...she was ok with that.

That was the point that we shared with her all the other funnies that people get "got" with...good times...

I found it humerous that Waterboy tried to get her with a second one when after THREE years of working there he called another restaurant to see if they had extra margarita ice...because our frozen margarita machine was running low...

GOOD TIMES!!!

I'm TABC

I was cruising through the restaurant when I saw Joy picking over an ID.

She saw me and called me over. It looked like she needed help saying no.

I looked at the so called ID I realized that it wasn't an ID at all. It looked like she had taken a TABC seal and put it on a card sized piece of paper and then laminated it.

IT WAS NOT VALID

I told her that we could not accept it.

She told me that they accept it on Northgate...it was unfortunate for her that we are not Northgate.

I told her that since it was not a government issued ID we would not be able to serve her.

So her friend ordered a drink...go figure.

I was policing the area...and I noticed that the straw was in her direction.

I was underage once...and I have been of age without an ID many times...but more important to me...BECAUSE ME IS WHAT I CARE ABOUT...I would get fined if she got served & we got caught.

So I was talking to Jay Sam in the bar...and she must have not connected that he was a manager too...because as soon as I left her sight she took a drink...and Jay Sam saw her.

I approached the table to take the drink

I said, "Mam I am going to have to take this drink off of the table because you do not have a valid ID and you were drinking from the drink."

She looked shocked that I was following the rules.

"But I am 22..."

So I asked her if she had a ID that backed that up...and she referred to the fake looking paper...I explained that the ID was not a valid ID.

She then said...but it works on Northgate...so I reiterated what I had told her earlier...we are not Northgate...and it does not work here...

I went further into detail to tell her that if TABC were to walk in here and she was drinking that I could receive a $10,000 fine...and I was not willing to take that chance.

She then told me, "I am TABC"...so I asked her to produce an ID and then jumped right into, "And you should also be very familiar with the rules and aware of why I was refusing service of alcohol."

She then back peddled to, well I am TABC certified...so I told her I was too...and since we both have the same training she knows as well as I do that I cannot accept the ID she was trying to use.

She then wanted to make sure she wasn't having to pay for the drink...I told her I would take it off her bill...

WOW...I don't doubt that she was 22...but I am not taking a chance on a $10,000 fine...especially when she is spouting ignorance...

I'm TABC...please...

If you are TABC, then I am the president...and I VETO your ID...biach!!!

Praise Jesus for Staycations

I learned yesterday that staycation was added to the Webster's dictionary!!

It is official...for those who do not have an updated dictionary present...

Stay·ca·tion \ˈstā-ˈkā-shən\- (noun) a blend of ³stay and vacation : a vacation spent at home or nearby

So I was off for 9 glorious days. I was not looking forward to sharing the 9 days...I am a bit selfish if you didn't already know that.

Tito & I have the kiddos this month...and I was not excited for early mornings.

I am NEVER excited about early mornings.

Those 9 days wound up being my favorite 9 days of the summer.

The were awesome!! The schedule wound up being good for me and them...I am a creature of habit...which makes me resent my job THAT much more.

That is neither here nor there...

All the crazy things happen on my shifts, so with 9 days off I knew that the restaurant Gods had some fun stuff in store for me.

In the first 5 mins of me being there I got to hear how our Country Fried Steak was hard from a man with an EMPTY plate and NO TEETH...EAT SOUP!!!

Then mother nature teamed up with the Gods and let go of a storm that was AWESOME!!!

I love rain so I was in heaven...windows all around me...yessir!!!

Winoria and I were holding the doors open checking out the clouds that were going in a circular motion and dipping down pretty low when I heard over the radio that I had a phone call.

Sweet Tito was checking on the kids...a tornado had just touched down in Wellborn...the only thing was...I WAS AT WORK...how do I know if they are ok...

but I did...I just got off the phone with them, and all was well.

So the power flickered off and on about 5 times...resetting the computers each time.

Then we got busy...the other restaurants were closing bc their power was down!

And those firemen love to eat!

BRING IT!!!

I was refreshed and ready!

I must admit...without my staycation I would have been a wreck!!!

www.prayforkyle.com

This story is about my sister's best friends. They are amazing AMAZING people with a ROCKIN family. Please have your tissues ready...this is powerful!

Kyle's Story from 31Films on Vimeo.