Tuesday, September 7, 2010

What do you Perpetuate???

I am pretty sure we have all heard the saying...You will get out of something what you put into it...

It is true...so true!!!

When I go to work in a bad mood...I usually am pretty annoyed by EVERYONE...

including my tables

and my tips usually reflect my mood.

GRANTED

there are those freak days that I go in with a pissy attitude & BANK

THOSE DAYS ARE FEW AND FAR BETWEEN!!!

Regardless of where the cycle starts...it is your responsibility to STOP IT!!!

This is true in much of life!!

Let me tell you about a day that I perpetuated and where it led me...

It all started at HEB!!

My husband and I were running errands & this is where it led us.

We got done with the shopping and headed to check out.

I am a restaurateur so I walk fast...

I walked up to the check out line and turned to greet Titalicious...

But some old lady with an 80's frizzfro tried to cut him off at an angle...OH NO MAM!!!

So I stood my ground...

I didn't disrespect this old lady...my mother taught me WAAAY better than that.

But she also taught me to stand my ground when I was right.

So I did.

after about a 30 second stare I excused myself...

TO PULL MY HUSBAND'S BASKET PAST HERS!!!!

She looked at me crazy...so I reciprocated!!!

Then the lady checking me out told me that she didn't think she should work her job because she wanted to say things to ladies like that...

So between our attitudes we were both perpetuating ugliness...

So off to Sam's...I hope that old lady got herself a VO5 hot oil treatment...

We got all that we needed and were gonna grab a good old Nathan's Hot Dog on the way out!!!

I was in the line for a minute and made it to the front...

I heard the lady that was running the counter solo having a conversation with the man in front that went as follows:

"What flavors of pizza do you have?"
"What do you see?"

"Ummmm are there any other additional flavors that you carry?"
"Yes, but the will take a long time to cook...about 15 to 20 mins..."

"OK, well then I will take that flavor..."
"Here you go then..."

AND IT WAS MY TURN!!!

"Hi, can I get two of the hotdog combos?"
"ummmm, they aren't ready and they will take awhile to cook..."

"OK...well I am really sorry to inconvenience you..."

And I walked away....I let the lady at the door know that she was turning away business!!!

I later told Lesse that the hooker sucked...

and he told me that it was her first day...

IT SHOWED!!!

But I helped her perpetuate her suckiness...GUESS NO MORE NATHAN'S WHEN SHE IS WORKING!!!

Sooooo later I went to work...with the same attitude...

I was working in the kitchen which wasn't so bad...but there were NUBEE's...

Nubee's- transfers that are new to our restaurant

Nubee's= egos, had habits, arrogance, mistakes, pissed off cooks, and pissed off QA's

GUESS WHAT I WAS WORKING...QA

The QA has to sort of mold a nubee!!!

Let's take Fanny Pack for example...

Fanny Pack came in his first day putting SEE SERVERS for every modification he was too lazy to put it, pulling from the line, and just sucking all together!!!

See Servers- a modification that is used when there are no buttons present to satisfy the needs of a guest...TO BE USED AS A LAST RESORT!!! And to be reported to the QA IMMEDIATELY because the cooks don't even START an item until instruction is given.

Anywho....on Fanny Pack's first day I had to give him some server justice (hazing that we give folks so managers don't have to address petty stuff...lots of time problems take care of themselves)

SOOOO EVERY time FP would put something in and his SEE SERVER...almost EVERYTIME!!!!

And what did I do...I embarrassed the hell out of him...EVERYTIME...

I would see an order that was entered wrong...and yell (I am loud as hell...)FP to the line...I need FP to the line...

I would call him out on EVERYTHING!!!

He would grab things off the line and I would be forced to yell...WHAT ARE YOU DOING?? DON'T TOUCH MY LINE!!!

Back to the day I perpetuated...

I encountered a Nubee that rubbed me wrong...we will call him James...

James just came in with an arrogance that I wanted to deflate...that was what I was perpetuating that day...

Most of the time I start out looking for ways to like people...remembering what it is like to be the new kid in a restaurant...

I just couldn't with him...

So...after the shift I heard him talking smack at a register...ABOUT ME...not directly...but it had to do with me and the position that I was working that night.

I didn't have anymore fight in me...and Titalicious was already gone from work...

I just wanted to cry...

So I did what any other person would go do...

I crawled into a Miller Lite and my problems went away!!!

So all this to be said...your days are what you make of them...

Your attitudes are what YOU choose them to be...

When you allow someone to have power over you...you deserve what they perpetuate for you!!!

Perpetuate your own life...your own choices...your own power!!!

And recognize that when you perpetuate your attitude & choices...that others will be effected!!!