So I would consider myself a bit lucky in our market compared to other markets. My litter pick is from very intelligent people...students of the universities...for the most part. We got a transfer that wasn't part of our cookie cutter restaurant. But I embraced her with open arms.
She dealt with a lot of similar dramas that have in the past frustrated me. I tried to understand where she was coming from. She had some jacked up stuff happen to her...but it wasn't her fault...so I was still embracing...
then last week she called in on Monday. Then on Tuesday I worked with her, and all seemed fine. Except for a complaint that she made on a coworker...I registered it...Then on Wednesday her fiancee called in saying that she had something going on...something personal, and she couldn't come to work.
ok...cool...things happen...
The complaint she made Tuesday was that someone she worked with that talked to her in a way that she didn't like...so I connected her with the right people...and the complaint was registered...
REGISTERED = we are working on it...we aren't magicians...there are certain standard operating procedures!!!
the next day her fiancee called to speak to a manager...guess who he got...
yep...me
so he proceeds to tell me that she was having issues with someone at work and he didn't like that she came home from work crying every night...THICKEN YOUR DAMN SKIN!!! It is not that bad...
Any who...my response was...
Sir...your fiancee registered that complaint with me, and i connected her to the right people...then next shift she worked was with me, and she did not leave here with any reason to cry. She has not given us a chance to solve this issue.
He replies with plain ignorance...and my father has always told me that it is wrong to go into a battle of wits with an unarmed man...and this guy was hurting for artillery
at the end of his rant he told me to dodutate this conversation. So I replied, "Dodutate sir?!?"
He repeated it, proud that he thought he knew a big word...I played dumb and said, "sir, what do you mean?"
His frustration caused an eruption, "Dodutate...when you right something down..."
OOOOh....you mean document...yes sir...will do...
then she never showed up to work again...sometimes problems have ways of working themselves out!!!
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