When it rains...it pours...

I came in 30 mins early today...I thought I was holding the classroom that was scheduled. My manager had already started it...so I let him rock it out!!

I checked our Guest Experience Measurement...and we did AMAZING this week...which is HUGE because we have been sucking it up pretty well!! Two great things...I thought I was on a roll!!!

About 7 o'clock my cook notifies me that we are out of burger buns...are you kidding me...when we had the pothead on our bread route we never ran out of bread...we were always on point...but since he sold it we are skin and bonesin it...

When I called the rep he said that they were too far out and we should go to the store and get reimbursed...GRRRR

Then then ten minutes later my busser pages me to the dish area...the machine is broken...I did the regular trouble shooting...switched breakers...all that jazz...and no dice...nada

So I called George...I felt bad bc he had to drive from Conroe...but I felt worse for Hugo...we had to set up the three compartment sink and do it old school style.

For those of you that are not familiar with industrial kitchens...a dish machine can be one of two kinds...a high temp machine...that gets the water up to 160 degrees to kill any bacteria...and fingerprints of dishwashers...or a chemical machine, that doesn't have to get as hot bc it uses a sanitizer to kill the bacteria...if the machine does not work...you use a three compartment...the first compartment has hot soapy water...the second has clean warm rinsing water...the third has cool water with sanitizer...

Three Compartment Sink = 3 X the work...0 X the fun!!!

Graceful Jacklyn jetted into the bar to grab some soap for the sink...and bent over at 90mph and smashed my head into the bar...if I didn't want to cry before...I did then...

So me and Hugo went at it...we were washing the shit out of those dishes...and when your staff sees the manager working/sweating..they pitch in...

and they did...everyone from the servers to my salad/nacho cook...


when George got here from Conroe...the trouble wasn't even the machine...it was the electricity to the machine...poor George...

Soooo I call the Electrician...and he comes out...we thought the breaker was bad...it turns out that the mack daddy fuse to the breaker was bad...so we had to momentarily shut off all power to the store...this could potentially cause the whole system to crash and customers to freak...SCARY!!!

But you gotta do what you gotta do...and I needed some sort of a fix so that me and Hugo weren't there washing dishes until 3 in the morning...We did it and it was a success...lights went out for 45 seconds...they came back on...no crash...well, except for one plate...

that managed to slice Hugo's finger almost off...there was so much blood...I don't do well with those kinds of things...good thing Lolo and Hawaii do...they put on the gloves and went to work...I thought he was going to need stitches, but they doctored him up and all was fine...

After that kind of night...I called Gumby's pizza and did a food trade...I had to reward everyone's tough night...and this was the day I chose to wear my new work shoes...whewwwww

The manager pages from the customers can be over within minutes...the ones from your employees can last all night....

when it rains it pours...

good think I carry an umbrella