Life Goes On

The outfit that I work for is corporate. So what that means is that I have no flexibility or control over ANYTHING...especially not the menu.

There are some times as managers you are slightly saddened when you cannot get your guest exactly what they want. And there are sometimes that you walk away from the table with a shit eating grin bc you are so tickled to tell someone no!!!

Today I got to do just that...multiple times!!! My girl Cheddin was waiting on the most pleasantly trashy table...close to the end

(I don't know why the last tables you get are always the worst)

They just had to see a manager bc the greasy ball of fat that they wanted was no longer on our menu!!! Stop the Press...write the President...this is an EMERGENCY!!!

So I walked over to the wrong table (at first) and said, "Hi ladies, Cheddin tells me that someone is upset that we no longer carry item X" One lady looked at me sideways...and the other fake sobbed loudly and said, "How could you do this to me..." The other lady laughed and said, "wrong table sweetheart...good luck with that one!!"

That put me in a lighthearted spirit...so I went over to the right table and knew who was going to complain when I rounded the corner. Yep...the one with no teeth!!!

Ok...understand...I am tatted up...I LOVE TATTOOS...but there are some tats that are TRASHY...and it looked like they all got together and got tattooed on this one table of women. The three women on one side all had the same tat in the same spot...and they had to be three generations of the same line of backwoodsers...

So back to terry no teeth...She had the most disappointed look on her face. So I smiled...and showed all my pearly whites...and said hello ladies, how are we doing today? (Knowing what would follow)...

Terry started in...The only reason we come to this restaurant is for item X...why would you get rid of such a signature item. I just don't get it...I want you to give someone my name & phone number so I could tell them (I think she was just bragging that she had a phone)

I apologized and offered them a solution...the same exact fried fat...just not in a ball...in little strings...and you could choose the sauce...but Terry wanted the mayo fatbath that was served with the fat ball...I DON'T KNOW WHAT PART ABOUT WE DON'T CARRY IT SHE DIDN'T GET...

The substitution was WAY cheaper for more fat strings...$1.49 per order instead of $8.99...so when they went out I checked on them. And what do you know they liked them. So the gluttonous wenches ordered 3 orders of them.

So I thought I was done with them and all was well...I was on my way out the door. I was done for my shift, when the server taking care of them came and found me...

He said, Terry no Teeth wants to speak to the manager that told her the fat strings were $1.49 a piece. He had her bill that she was questioning. She pointed out another menu item that was $8.99...and questioned it...

So I took her back the bill and went over it with her. I said mam...the order you are questioning is chicken strips, completely separate from the item you ordered right here...I pointed out the ONLY item that had a quantity of 3 that was totaled at $4.47. I said mam...if you take $1.49 and multiply it by 3, you get $4.47...

SIMPLE MATH

She said....ohhhh, yeah...I guess the name just threw me off. I just don't know what I am going to do next time, because this is just ridiculous.

So I wished her well...And hoped that the next time would not be on my shift

In the back of my mind I was thinking...PLEASE don't come here next time if all you are going to do is complain about something I have no control over...

IT IS NOT THAT SERIOUS...LIFE GOES ON!!!!