I was called over to a table last night. I encountered a couple that looked like they were from my small town (don't worry...I'm not going to put anyone on blast).
She was sitting there with her arms crossed and started her conversation with her head cocked...that body language indicated that she was on defense. I was interested to know why...
She said that a server spilled a tea on her and she had to sit through her entire meal wet & cold and it ruined her experience...and she thought I should do something about her food. She sucked the side of her cheeks making an annoying smack when she was done. She cut her eyes to see what my response was going to be.
My thoughts were that I was not going to argue with this woman over 1/2 off a meal...she could have it. So I apologized and told her that had I known I would have given her a dry shirt, moved her, or turned the air to a more comfortable level. She said that it was fine...she understood accidents.
Then her husband tried to be cute and said, "if we say he did it on purpose can we get it for free?!?" I looked him right upside his head...with the same bad humor I said...only if I would have gotten to see it...
ok, maybe I crossed the line with that one...but what eva...
I went to the back and Lanier asked me what the complaint was...I told him. He asked why they didn't complain when it happened...before I could answer him, Richard did it for me...He said...because then, they couldn't get something for nothing!
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