The Verbal Tip

Have you ever been at a restaurant and given a server a nice compliment only to watch them gradually withdraw into a state of depression...

Let me tell you why...

That ladies and gentleman is what we call the "Verbal Tip!!"

It is always nice to be told that you are doing a great job...we love encouragement...but reward that great job...with a GREAT TIP!!!

Too many times people will commend you on a job well done...and then leave you a dollar...ARE YOU KIDDING ME?!?!?

No seriously, were you just kidding with me when you said that I did a great job...because the tip is supposed to reflect the service you were given.

Today Southpark Peabody came dancing down the line...but not a happy dance...it was like an Indian fight dance...one that he had to let out so that he didn't go back into his section with tip in hand and offer it back to the ungreatful guest that wasted the last hour of his life...

The ungrateful guest that doesn't understand that servers make $2.13 per hour and he would wind up PAYING to wait on this table.

If you have ever been victim of the verbal tip...here is my verbal apology...IM SORRY!!!!

If you have been guilty of the verbal tip with no follow through on the tip...that is called karma...don't be surprised when the next restaurant experience you have SUCKS!!!

An finally if you have given the verbal tip and followed it up with a monetary reflection of the service given GOOD FOR YOU!!!

Come see my people and reward them!!!

Just a continuation of trash detector

This morning I went to HEB to get breakfast for an event that we hosted...

I turned into the parking lot...into the isle...and SMACK

I hit the car that was in the spot beside the one I wanted...

My first thought...LEAVE>>>GO SOMEWHERE ELSE

But then my second thought out weighed my first...there could be videos...people watching...and you don't want a hit and run ticket over a stupid scratch.

So I got out and looked at my car first...not so bad. Then I checked out the other car.

I gasped when I saw the bumper being held on by masking tape...then I realized that I hit the other side. I still considered leaving, but the cane in the front seat got me...

I left my phone number.

I got the call later from an old lady that's voice sounded like she had way to much vodka and cigarettes. I asked her if she wanted to go through insurance or how she wanted to handle it.

She started to tell me that if I wanted to paint the car through insurance it would be ok, but then she would need a rental...but then I think she reminded herself that I SAW HER CAR...

So she then settled on $50...technically the lady doesn't know my name...she has my phone number...but she doesn't know me...or where I live or work...or anything...but I know her name/number/car/and home address...

I'm not going to let $50 ruin my karma...

maybe she will upgrade her masking tape to duct tape...TRASH DETECTOR!!!

Trash Detector

I am a people watcher. I see lots of them everyday...

ALL kinds of people.

There is one particular group of people that continues to tickle & disgust me at the same time...tickle me because I can't help but to laugh at their ignorance...but disgusted because of the way they handle themselves.

I am talking about TRASHY people.

There are usually a few key indicators that can identify trashy people...

Most of the time you can just look at a person and tell that they may be trashy...but I won't go too far into detail about that...bc I wouldn't want to sound trashy...

...your assumptions can be proven or disproven when they open their mouths...
(see why I didn't go into detail now...)

I was at the nail shop today waiting to get my nails done. The lady who did my nails paid out a woman that had her paint an argyle plaid on EACH ONE OF HER NAILS...

Ok, if you want to use a classy design...don't go overboard...I mean put it on a pillow...NOT YOUR NAILS...

Any who...she promptly told the lady she had a coupon...COUPONS DON'T MAKE YOU TRASHY...I am a smart shopper...I almost NEVER buy anything full price...

OK I TOLD MY SECRET OF HOW I CAN AFFORD TO BE SO FLY...I am ok with that!!!

We were getting started with my nails when I hear...Do you want me to take the nails off and give them back to you?!?!?

That ignorant statement was my trash detector!!!

Naturally everyone in the nail shop turned to witness the commotion to hear the girl that was with her get a breakdown of what she paid for.

20 for her nails
3 for her French paint job
5 for her jewels (people who like gaudy nails seem to run together)
20 for her pedicure
8 for the upgrade to the deluxe pedicure

56 total...

The lady was PISSED...she thought that the deluxe upgrade should have been FREE
she thought the French paint job should have been FREE
and she thought the jewels were FREE

COME ON...if you buy the cheapest stuff they are going to try to up sale you...that is their job...that is how they make more money.

The lady looked at the coupon and said...this is what I had and this is what I paid for...get your numbers right and go back to where you came from...

UGLY

Just ugly...and ignorant...and trashy...

The lady stormed around, paid and left...

I guess restaurants are not the only place that deals with trashy people!!!

Hurricane Ike

I am sure all of you are aware that the Texas coast was hit with a Hurricane that left many devastated. I am a self professed optimistic pessimist.

What you ask yourself...

I think it is natural to be pessimistic about bad situations...they suck...that is why they are bad situations. But you have to chose to be optimistic. I am having to make that choice. I have left work the past few days so drained. Physically, emotionally, and mentally... It is tough...

We have 25,000 plus extra people in CST...EVERY hotel/motel in town is booked. There is not a clear answer as to when the power will be back on in Houston...and Galveston...well that is another story entirely.

So these draining days continue. There are 78 restaurants in our company that are effected. We are here...we are standing strong. And we are providing AC, hot meals, and cold drinks to ANYONE who wants them.

We are here for you!!! Our prayers are with you.

FYI COLLEGE STATION

We had an ATF agent come in and eat tonight...there are going to be lots of TABC stings going on in the BCS area...pass it on!!!

Top 10 Things NOT to Say at a Restaurant

The things in YELLOW are the key phrases/actions you should stear clear of at a restaurant!!! If you chose to use them...ok, but use them in context!!! The RED is what is probably going through your server's head in response to the YELLOW...but you will never know it!!!

RESPECT YOUR WAITER!!!

#10. Hi, my name is (Cut Off)
Water
No...my name is not water...that would be the answer to my first question...that I haven't gotten to ask yet...

#9. How was everything?
Can I get some more Dr. Pepper?
Ummm...that is not what I asked, but sure I will get you another Dr. Pepper

#8. Slurppp Slurppp
I am aware that your drink is empty...I was probably on my way to fill it up...those slurps are like nails on a chalk board that trigger an opposite effect...at least with me...let me teach you a lesson in patience

#7. How hard is your job??
Do you want a scale of 1 to 10...when I am dealing with assholes like you...10...bc I have to bite my tongue...on a normal day...about a 4...where do you work, so I can come there and harass you

#6. Pssst Psssst
This is an ultimate disrespect...Why can't you just ask me for something or say EXCUSE ME like a normal person?!?

#5. Sometimes waiters get busy...the last thing we need for you to do is go to another employee...who is probably equally as busy...and say...
If my server can't handle our table...we want another server...
Yeah...with that attitude...Im sure the other servers are just going to be lining up to serve you. We just love to have such balls of sunshine at our tables.

#4. Let me go get you another Dr. Pepper, does anyone else need anything?
Yeah...can I get another Dr. Pepper?
NO SHIT...THAT IS WHAT I JUST SAID...you have 2 ears and one mouth so you can listen TWICE as much as you talk...and why is it that people who drink Dr. Pepper are ruder than others...I drink DP and I know how to act

#3 As you walk over to the table you are greeted by a young lady with a steak in her hand who asks you...
What am I supposed to do with this?
I have a few ideas...none of which you would like...but many of which involve that sirloin going right upside your head!!!

#2 As you are taking a head count of the large group in the front lobby...who is unsure how many are in their party.
You may as well stop counting bc there are more people coming!
Well then when you get a nice round number you get back to me and we will see if we can accommodate...we don't seat parties that we don't know a head count for...we don't have tables that sit "a bunch"

#1 I walked over to apologize that their salad did not make it out before their food...they were very educated...you will be able to tell by their response...
You need to rewrite your menu. This is bullshit. I don't want the fucking salad. Don't bring it to me.
OK...done...and why would I need to re-write my menu when the menu says...SALAD WITH ENTREE...that means with your dinner...you must specify if you want it BEFORE

Just to give you an idea of how long it takes to hear this much ugliness...I started saving these sayings at the end of July...I could have had them all in a week...but I wanted to save it for some GOOD ONES!!!!!