Selective hearing- hearing what one wants to hear
I use this as an excuse sometimes...but when it is given to me as an excuse it is hard to accept bc I know how much of a crock it is
One of my togo specialist took an order the other day...with selective hearing. He heard the guy say that he wanted 6 dessert platters...the guys said that he wanted a platter for 6 people. One platter = 36 little pieces of heaven...so we had 180 little pieces of heaven left over.
I pretty much spoil my servers...I operate with the idea that full stomachs = happy servers...so MOST of the time I will let my staff eat messups... you know to boost moral. But 180 pieces of heaven...you gotta be kidding me...that was like a $230 comp...
so when life throws you lemons...make lemonade...Mother's Day was coming up...and since we were expecting an extra busy day full of people that wanted an extra special meal...I wanted to help make it that much more special.
I took our side plates and made a chocolate heart and put a piece of heaven in the center and served it to all of our moms...I went up to a 12 top and asked how many mom's we had at the table...an old man said 12...I told him I wasn't falling for that one...he said that they would have to come back on father's day...
little do they know that all happened because someone was chunkin lemons...unfortunately Father's Day is not during Lemon Chunking season...at least it better not be!!!
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1 comment:
Hey Girl! It's Lynsey, Shauna's friend. I got your link off her blog.
I'm in love with your blog. I'm intrigued by the food industry and LOVE your stories. People can be so rediculous, can't they?
This is such a great idea for a blog. Oh, and congrats on the engagement!
Lyns
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